Emily Delaney, at McSweeney’s:
Okay, now you’re getting upset. You’re getting upset despite the
fact that we have strict rules against getting upset at this Hertz
location. But tell me, honestly, when you reserved a rental car
through Hertz, you thought… what? That we were going to set aside
a special little car just for you? Seriously? Oh my god.
(Via Kottke.)
Source: ‘I’m in Charge at This Hertz Location, and Buddy, You’re Not Getting a Car Today’
